Guest Policy

Effective Date: 01 January 2026

Welcome to Pathotels (https://pathotels.com/). This Guest Policy outlines the rules and requirements that all guests must follow while booking and staying at hotels through our platform.


1. Valid ID Proof Requirement

  • All guests must carry a valid government-issued photo ID at the time of check-in

  • Accepted ID proofs include:

    • Aadhaar Card

    • Driving License

    • Passport

    • Voter ID

  • PAN Card is not accepted as a valid address proof

  • The name on the booking must match the ID proof


2. Age Policy

  • Guests must be 18 years or older to check in

  • Minors are not allowed to check in without a valid adult


3. Couple Friendly Policy

  • Some hotels listed on Pathotels are couple-friendly

  • Unmarried couples are allowed in such hotels with valid ID proof

  • Both guests must provide valid ID at check-in

⚠️ Important:

  • Local IDs may or may not be accepted depending on hotel policy

  • Final check-in approval is at the discretion of the hotel


4. Local ID Policy

  • Hotels may restrict bookings from guests with local ID proof

  • This depends on individual hotel rules

  • Pathotels is not responsible if check-in is denied due to local ID


5. Check-in & Check-out Rules

  • Standard check-in and check-out timings are set by the hotel

  • Early check-in or late check-out is subject to availability

  • Additional charges may apply


6. Guest Conduct

Guests must:

  • Respect hotel rules and property

  • Avoid illegal activities

  • Maintain proper behavior

The hotel has the right to cancel the booking without refund in case of misconduct.


7. Extra Guest Policy

  • Extra guests may be charged additional fees

  • Extra bedding is subject to availability


8. Damage Policy

  • Guests are responsible for any damage caused to hotel property

  • Charges may be applied directly by the hotel


9. Prohibited Activities

The following are strictly prohibited:

  • Illegal activities

  • Substance abuse

  • Disturbing other guests

  • Carrying prohibited items

Violation may result in immediate cancellation without refund.


10. Hotel Authority

  • The hotel reserves the right to deny check-in if policies are not followed

  • Pathotels does not control hotel decisions in such cases


11. Contact Us

For any queries regarding Guest Policy:

Website: https://pathotels.com/
Email: contact@pathotels.in


By booking through Pathotels, you agree to this Guest Policy.